Cuong Le Nguyen's Resume

Cuong Le Nguyen

Product Owner/Manager building AI-enabled and B2B products across eCommerce, LegalTech, and Ai-enable Apps.

Ho Chi Minh City, Vietnam

Cuong Le Nguyen's profile picture

About

Product leader with experience owning end-to-end delivery—from discovery and roadmapping to launch and iteration. Comfortable driving cross-functional collaboration, establishing processes (Jira, Confluence, OKRs), and shipping AI-powered experiences. Currently testing three private apps on GitHub with close friends for early feedback.

Work Experience

Senior Product Owner

Managed end-to-end delivery for assigned projects from kickoff to launch; led backlog and roadmap for AEON’s iAEON super-app and shipped gamification bundle (Lucky Wheel, daily check-in, progress bar).
  • Coordinated design, engineering, and QC stakeholders to deliver business outcomes
  • Mentored 3 junior BAs and formalized Jira/Confluence/OKR templates to improve visibility and alignment
  • Onsite

Product Development Manager

Built platform features and customer experience to establish SCCK.vn as a comprehensive mechanical industry marketplace.
  • Led cross-functional delivery across operations, engineering, and product design from initiation through monitoring
  • Developed and deployed “Ní Cơ Khí,” an AI chatbot using Botpress and OpenAI for FAQs and real-time price lookups
  • Remote

Associate Product Manager

Drove onboarding experience improvements for private capital firms and digital signing adoption.
  • Coordinated with legal and vendors (GlobalSign, DocuSign) to meet EU AES/QES standards → 40% increase in secure signing adoption
  • Migrated project management from Airtable to Jira enabling the company to track and prioritize 3× more requests
  • Partnered with CS/Data to address drivers of low NPS and maintain an average score of 75 in 2022
  • Onsite

Product Owner

Improved patient care and clinical workflows with compliance and UX initiatives.
  • Co-developed HIPAA and GDPR roadmaps → reduced compliance incidents by 30%
  • Evaluated and remedied poor UX in core flows with stakeholders and engineering
  • Shipped OCR note-reading feature improving doctor productivity by 20% and helping secure a $2M UK project
  • Onsite

NashTech

Mar 2018 - Jun 2019

Business Analyst

Delivered requirements and documentation for multi-industry projects.
  • Launched self-service app suite for gym members, replacing legacy workflows and saving clients $500k/year
  • Authored user stories, acceptance criteria, process diagrams, and workflows to ensure clarity and alignment
  • Onsite

Education

Vietnamese-German University (VGU)

2024 - Present
MA in Business Information Systems (BIS)

Troy University, Alabama, USA (HCMC campus)

2010 - 2015
BA in Business Administration and General Management; GPA: 3.3/4.0

Newlands College (High School), New Zealand

2009 - 2010
Grade 12th & 13th

Skills

  • Product Roadmapping
  • Market Research
  • UX/UI
  • Business Analyst
  • Information Architecture
  • Operation Management and Process
  • Professional English
  • Agile & Scrum
  • Figma
  • Jira
  • Confluence
  • Business Mindset
  • HTML & CSS
  • Next.js
  • C++
  • SQL
  • Ai Tech Stack 2025
  • Linux
  • n8n Automation
  • Docker
  • Github
  • HomeLab
  • 3D Prototyping and Manufacturing
  • Spec-Driven Development (AWS framework)
  • Context Engineering

Awards & Certifications

  • Product Management 101 - Udemy
  • Advanced Product Management: Vision, Strategy & Metric - Udemy
  • Scrum Fundamentals Certified - SCRUMstudy: 746783
  • UI UX 101: Digital Product Design - Keyframe HCM
  • Foundation of Project Management - Google on Coursera
  • Project Initiation - Starting a successful project - Google on Coursera
  • IELTS 7.5 - Issued on April 2025
  • AI Mentor for Kyanon Fresher

Side projects

AI-Powered WordPress CMS Portal

Private portal that connects user WordPress sites to a CMS; uses AI agents to draft, revise, and publish posts with change tracking.

  • TypeScript
  • Next.js
  • WordPress API
  • OpenAI
  • Gemini
  • Claude

AI To-Do Insights (Stealth)

Stealth-mode to-do app that surfaces insights and suggests next steps using AI.

  • TypeScript
  • Next.js
  • AI
  • React Native
  • iOS
  • Android
  • Local-first

Tarot Fortune (Fun/Experimental)

Fun tarot app testing context engineering and spec-driven development; primarily Gemini, exploring DeepSeek.

  • Next.js
  • Gemini
  • DeepSeek (exploring)