Le Cuong Nguyen's Resume

Le Cuong Nguyen

Business analysis, product delivery, and AI workflow professional focused on process-heavy digital products, operational improvement, and practical automation.

Gildenstraße 13, 74074 Heilbronn, Germany

Le Cuong Nguyen's profile picture

About

Product and business-analysis professional with experience across requirements, workflow design, stakeholder alignment, rollout, and continuous improvement. I have worked across eCommerce, LegalTech, healthcare, and digital operations, with a focus on structured execution, measurable business impact, and practical process improvement.

Skills

  • Requirements Engineering
  • Business Analysis
  • Stakeholder Alignment
  • Process Improvement
  • Workflow Optimization
  • Process Mapping
  • BPMN
  • Acceptance Criteria
  • Agile & Scrum
  • Project Coordination
  • Quality Coordination
  • AI-assisted Workflow Design
  • Automation Thinking
  • Professional English
  • Figma
  • Jira
  • Confluence
  • HTML & CSS
  • Next.js
  • SQL
  • OpenAI
  • Codex
  • GitHub Copilot
  • GitHub
  • Kiro
  • Vibe Coding
  • Context Engineering
  • Linux
  • n8n Automation
  • Docker
  • HomeLab
  • 3D Prototyping and Manufacturing
  • Spec-Driven Development

Work Experience

Kyanon Digital – IT Services and Consulting

Aug 2024 - Jan 2026

Senior Product Owner

Led product delivery and rollout planning for AEON Vietnam digital products, including AEON Kids Version 2 and the iAEON super-app initiative.
  • Owned backlog, delivery coordination, and cross-functional alignment across design, engineering, QC, and business stakeholders
  • Contributed to the presentation and solution framing that helped win the AEON super-app engagement for the AEON group in Vietnam
  • Supported AEON Kids Version 2 rollout and formalized Jira/Confluence/OKR working templates to improve visibility and execution discipline
  • Onsite

SCCK.vn – Ecommerce Platform for Mechanical Market

Jul 2020 - Jul 2024

Product Development Manager

Built product workflows, supplier onboarding, and buyer experience for a B2B marketplace serving Vietnam’s mechanical and industrial sourcing sector.
  • Led cross-functional delivery across operations, engineering, and product design to improve marketplace trust, onboarding, and real-world purchasing workflows
  • Shaped marketplace features around supplier credibility, category complexity, COD expectations, and operational constraints rather than a consumer-style storefront model
  • Developed and deployed “Ní Cơ Khí,” an AI chatbot using Botpress and OpenAI for FAQs and real-time price lookups
  • Remote

Anduin Transaction – Onboarding App for Private Markets

Feb 2021 - May 2023

Associate Product Manager

Drove onboarding experience improvements for private capital firms and digital signing adoption.
  • Coordinated with legal and vendors (GlobalSign, DocuSign) to meet EU AES/QES standards → 40% increase in secure signing adoption
  • Migrated project management from Airtable to Jira enabling the company to track and prioritize 3× more requests
  • Partnered with CS/Data to address drivers of low NPS and maintain an average score of 75 in 2022
  • Onsite

Talosix LLC – Healthcare App Product

Jun 2019 - Feb 2021

Product Owner

Improved patient care and clinical workflows with compliance and UX initiatives.
  • Co-developed HIPAA and GDPR roadmaps → reduced compliance incidents by 30%
  • Evaluated and remedied poor UX in core flows with stakeholders and engineering
  • Shipped OCR note-reading feature improving doctor productivity by 20% and helping secure a $2M UK project
  • Onsite

NashTech Global

Mar 2018 - Jun 2019

Business Analyst

Delivered requirements and documentation for multi-industry projects.
  • Delivered the Fitness First self-service app suite, replacing legacy member workflows and saving the client $500k/year
  • Authored user stories, acceptance criteria, process diagrams, and workflows to ensure clarity and alignment
  • Onsite

Education

Heilbronn University

Summer 2026 - Present
Master in Software Engineering; Grade: 1.4
Heilbronn, Germany

Vietnamese-German University (VGU)

2024 - Present
MA in Business Information Systems (BIS)
Binh Duong, Vietnam

Troy University, Alabama, USA (HCMC campus)

2010 - 2015
BA in Business Administration and General Management; GPA: 3.3/4.0
Ho Chi Minh City, Vietnam

Newlands College (High School), New Zealand

2009 - 2010
Grade 12th & 13th
Wellington, New Zealand

Awards & Certifications

  • Product Management 101 - Udemy
  • Advanced Product Management: Vision, Strategy & Metric - Udemy
  • Scrum Fundamentals Certified - SCRUMstudy: 746783
  • UI UX 101: Digital Product Design - Keyframe HCM
  • Foundation of Project Management - Google on Coursera
  • Project Initiation - Starting a successful project - Google on Coursera
  • IELTS 7.5 - Issued on April 2025
  • AI Mentor for Kyanon Fresher

Side projects

AI-Powered WordPress CMS Portal

Private portal that connects user WordPress sites to a CMS; uses AI agents to draft, revise, and publish posts with change tracking.

  • TypeScript
  • Next.js
  • WordPress API
  • OpenAI
  • Gemini
  • Claude

AI To-Do Insights (Stealth)

Stealth-mode to-do app that surfaces insights and suggests next steps using AI.

  • TypeScript
  • Next.js
  • AI
  • React Native
  • iOS
  • Android
  • Local-first

RouteOps

Browser-based travel-planning decision-support prototype with a local Fastify backend, deterministic best-balance/cheapest/most-comfort outputs, and saved trip history.

  • React
  • TypeScript
  • Fastify
  • SQLite